Privacy Policy

Vape Warehouse UK

At Vape Warehouse UK, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or make a purchase from us. By using our website, you agree to the practices outlined below.

Information We Collect

When you visit or use Vape Warehouse UK, we may collect the following information:

  • Personal details such as name, email address, phone number, and billing/shipping address

  • Order and payment information (processed securely via third-party payment providers)

  • Account details if you create an account

  • Technical data including IP address, browser type, device information, and website usage data

This information helps us provide a secure, efficient, and personalised shopping experience.

How We Use Your Information

We use the information we collect to:

  • Process and fulfil orders placed on our website

  • Communicate with you regarding orders, deliveries, or enquiries

  • Improve our website, services, and product offerings

  • Prevent fraud and ensure website security

  • Comply with UK legal and regulatory requirements

Your data is used only for legitimate business purposes and is never sold to third parties.

Cookies & Website Analytics

Vape Warehouse UK uses cookies and similar technologies to enhance user experience and analyse website performance. Cookies help us understand how visitors interact with our site, allowing us to improve navigation, functionality, and content. You can manage or disable cookies through your browser settings at any time.

Data Protection & Security

We take data protection seriously and implement appropriate security measures to protect your personal information. All transactions are processed through secure, encrypted systems. While no online system is completely risk-free, we work continuously to maintain high security standards.

Sharing of Information

We may share limited personal information with trusted third parties only when necessary, including:

  • Payment processors to complete transactions

  • Shipping and delivery partners to fulfil orders

  • Legal or regulatory authorities if required by law

All third parties are required to handle your information securely and in accordance with data protection laws.

Your Rights Under UK Data Protection Law

Under UK data protection regulations, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate information

  • Request deletion of your data where legally permitted

  • Object to or restrict certain data processing activities

To exercise these rights, please contact our customer support team.

Age Restriction

Vape Warehouse UK sells products intended for adults only. You must be 18 years or older to use our website and purchase vaping products. We do not knowingly collect personal data from individuals under the age of 18.

Third-Party Links

Our website may contain links to third-party websites. Vape Warehouse UK is not responsible for the privacy practices or content of external sites. We encourage users to review the privacy policies of any third-party websites they visit.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and continued use of our website indicates acceptance of the revised policy.

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact Vape Warehouse UK through our website. We are committed to addressing your concerns promptly and transparently.